Can I enjoy VIP membership privileges without presenting VIP Card?

We seek our member's kind understanding that the insistence of producing your membership card is a security measure to prevent any fraudulent activity. This is to protect our business and more importantly, our member's personal information.

While membership privileges are exclusive to VIP members and are non-transferrable, VIP members have to present their physical & active VIP Card OR Digital VIP Card (VIP Concierge App) as a form of validation for the following privileges or functions,• Exclusive Members’ Pricings on regular-priced items and grooming services

• Special Birthday Offers on regular-priced items and grooming services
• Earn 1 Loyalty Point with every $1 spent to redeem for Brand or Redemption Vouchers
• Receive latest news on pet-related promotions, products, events and complimentary gifts at pet events

We would like to inform that we have displayed relevant communications in all our outlets prior to the implementation of this new validation procedure.

Upholding the trust and protecting the interest of our VIP members are our top priorities so we hope to have your kind understanding on this validation procedure which may have inadvertently caused any inconveniences to you.

Together, we strive to provide quality service to all our customers so that everyone can shop with confidence and a peace of mind with Pet Lovers Centre.

Was this article helpful?
0 out of 0 found this helpful

Articles in this section

Submit Request
Please complete this form and we’ll get back to you as soon as we can.
Find us on WhatsApp
If you prefer to message us via mobile communication, please feel free to drop us a text at +65 8875 4869!
Our helpline hours:
9:00am - 10:00pm Daily