Loyalty Points can be redeemed for (1) Cash and/or (2) Brand vouchers which is valid for use at Pet Lovers Centre or The Pet Safari stores.
(Not applicable for home delivery, veterinary services, pet tags, grooming services by Animal Arts Academy and US Doggie Bakery products.)
You can redeem your Loyalty Points via
(1) 24-hour Online Redemption Area on our website - Click here to redeem
Please have your VIP card available as VIP card No. (below the barcode in e.g 051-xxxxx format) and 10 digits Registration code are required to process the redemption.
If you require further assistance, please do not hesitate to contact our Customer Care Hotline at 1800 227 3482 (+65 6305 9098 for overseas calls) from Mon-Fri: 9:00am to 6:00pm.