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  2. VIP membership

Why my VIP card is invalid?

This is because you have not activated your VIP card. You can do so here.

Please ensure to input only the 10 digits Registration code that appear on the top right hand corner of the card.

VIP card that are not activated after 1 year from the date of issuance will be invalidated. 

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Articles in this section

  • How do I enjoy Birthday benefits/discounts for online web order and home delivery?
  • VIP Membership Birthday Month Benefits/Discount
  • Membership Terms and Conditions
  • What should I do when I apply a new VIP membership card from Pet Lovers Centre store?
  • How do I sign up/renew my membership with Pet Lovers Centre?
  • How to update VIP Membership particulars?
  • I am a VIP member. Why can't I log in to my account?
  • I have already have a web account. How do I link my VIP membership?
  • How do I enjoy VIP discount & earn loyalty points when I shop online?
  • Can I enjoy VIP membership privileges in-store without presenting a physical & active VIP Card OR Digital VIP Card (VIP Concierge App)?
See more

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