VIP Membership benefits and privileges.

VIP Membership Benefits:

Pet Lovers Centre | The Pet Safari
• 5% Daily Savings¹ on regular-priced items and grooming services with minimum spend of $15
• 15% Birthday Month Savings1 on regular-priced items across a wide range of selected products and grooming services with minimum spend of $35
• Earn 1 Loyalty Point with every $1 spent² to redeem for Brand or Redemption Vouchers
• Receive the latest news on pet-related promotions, products, events and complimentary gifts at pet events
¹ Not applicable for sale of live animals and gift vouchers 
² No points will be awarded for purchases made by vouchers and/or at Animal Arts Academy grooming centres. 

Animal Arts Academy
• 5% Daily Savings on grooming services
• 15% Birthday Month Savings on grooming services with a minimum spend of $50

How to apply for or renew my VIP membership?

Step 1: Purchase a VIP Card at any Pet Lovers Centre or The Pet Safari store.
Step 2: Activate your VIP card on our website.
Step 3: Follow the on-screen instructions, enter VIP Card number, registration code, and mobile number.
Step 4: Enter your One-Time PIN (OTP) sent to your mobile phone via SMS.
Step 5: Complete the VIP Card activation by filling in your personal particulars and click “submit”.
Note: In order to submit, please tick and agree to our Privacy Policy.

Membership Fee

Sign up online to enjoy 1-Year Membership Benefits at only $7. No physical cards will be issued for online sign-ups.

Physical cards will only be issued for in-store sign-ups at any Pet Lovers Centre or The Pet Safari stores. A $1 surcharge will be applied to the membership fee for the issuance of the physical card in-store.

How to check my Loyalty Points? 
You can check your Loyalty Points via
(1) Website – click here to check
(2) SMS* – Text BALANCE to 9117 9609
*One (1) Loyalty Point will be deducted for each SMS reply from Pet Lovers Centre’s SMS system. 

What can I redeem my Loyalty Points for? 
Loyalty Points can be redeemed for (1) Redemption and/or (2) Brand vouchers which are valid for use at Pet Lovers Centre or The Pet Safari stores.
(Not applicable for home delivery, veterinary services, pet tags, grooming services and US Doggie Bakery products.)  

How can I redeem my Loyalty Points? 
You can redeem your Loyalty Points via our online website or via VIP Concierge App.

Terms & Conditions 
Click here to view for more information.

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