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How long does my loyalty points last?

Loyalty points will last for as long as the membership remains valid. An SMS reminder will be sent at 11 months. 

Any unused or balance Loyalty Points will be forfeited if the VIP membership has expired for more than three (3) months. Please refer to the VIP membership T&Cs.

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Articles in this section

  • How do I enjoy Birthday benefits/discounts for online web order and home delivery?
  • VIP Membership Birthday Month Benefits/Discount
  • Membership Terms and Conditions
  • What should I do when I apply a new VIP membership card from Pet Lovers Centre store?
  • How do I sign up/renew my membership with Pet Lovers Centre?
  • How to update VIP Membership particulars?
  • I am a VIP member. Why can't I log in to my account?
  • I have already have a web account. How do I link my VIP membership?
  • How do I enjoy VIP discount & earn loyalty points when I shop online?
  • Can I enjoy VIP membership privileges in-store without presenting a physical & active VIP Card OR Digital VIP Card (VIP Concierge App)?
See more

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