Are there expiry dates for my redeemed vouchers? What are Terms & Conditions of these vouchers?

Please be informed that all Pet Lovers Centre redemption vouchers are valid for three (3) months from the date of issue. The expiry dates are printed on the redemption vouchers issued.

Terms & Conditions

1. Voucher is valid for use at any Pet Lovers Centre and The Pet Safari retail stores in Singapore
2. Voucher is valid for one-time use only and any unutilized value of the voucher will be forfeited
3. Redemption voucher is valid for specific products to purchase only
4. Brand voucher is valid for the purchase of products from its featured brand only
5. Both redemption and brand vouchers are not valid for online orders and in-store purchases requiring home delivery, and purchase of pet tag, small animals, or vet and grooming services
6. Multiple vouchers can be used in a single transaction
7. Voucher is not refundable or exchangeable for cash
8. Any product return purchased with redemption voucher(s) can only be exchanged for another product of similar or lower value
9. Any product return purchased with the brand voucher(s) can only be exchanged for the same brand product of similar or lower value
10. Amendments or re-issuance of new vouchers is subjected to a service fee in loyalty points, valued at 40% of the stipulated voucher value
11. Each voucher is limited to one amendment or re-issuance only
12. Management reserve the right to amend the terms and conditions governing the use of redemption vouchers without prior notice