Other enquries

Have a question and can’t find the answer on our FAQ page? Contact us through our live chat for a more immediate response. Our friendly agents are available at the following hours:

Customer Service Mon - Fri : 9am - 6pm (SGT)
Delivery Service Mon - Fri: 9am - 6pm (SGT)
Sat: 9am - 12pm (SGT)
Pet Care Consultant Daily: 10am - 9pm

Alternatively, you may complete this form and we’ll get back to you within 3 working days or contact our hotline below. 

Hotlines

Phone Orders / Order Related Enquiries: 1800-PETFOOD (1800-738 3663)
Customer Care: 1800-CARE4U2 (1800 227 3482 ),  +65 6305 9098 for overseas calls
Operating hours :Mon - Fri ( 9am - 6pm )

HQ address

International HQ
11 Yishun Industrial Street 1, North Spring Bizhub, #07-92, Singapore 768089.

Corporate Hotline: +65 6743 9260