Other enquries
Have a question and can’t find the answer on our FAQ page? Contact us through our Live Chat for a more immediate response. Our friendly agents are available at the following hours:
Customer Service operating hours:
Mon to Fri: 9am - 6pm
Sat, Sun & Public Holiday: Closed
Pet Care Consultant Service operating hours:
Daily: 10am - 9pm
Alternatively, you may refer to our Contact Us page for more information on our various communication channels.
Submit Request
Do you still need any help? Fill up the Contact Form and we’ll get back to you as soon as we can.
Help Centre (FAQs Page)
With an extensive selection of local and international brands available. Pet Lovers Centre is currently Asia's one-stop leading pet store for all your needs. If you still need any help, please feel free to browse our friendly Help Centre for additional information about our products.
Home Delivery Support
For any enquiry with Home Delivery orders, you may reach us via this Contact Form to assist you. Alternatively, you may also click on Track My Order to retrieve the order details.
Operating hours:
Mon to Fri: 9am - 6pm
Sat: 9am - 12pm
Sun & Public Holiday: Closed
WhatsApp Business
If you prefer to message us via mobile communication, please feel free to drop us a text at +65 8875 4869 and we will reply to you as soon as we can! You can also scan this QR code below to text us instantly!
LINE Official Account
We have recently launched the Pet Lovers Centre Line Official Account, come and chat with us for the latest information about our products and services! You can scan this QR code below with LINE to add our LINE Official Account as a friend instantly!
If you prefer to connect with us through Facebook Private Messenger, please click on this link here and we will get back to you as soon as we can.
If you prefer to get in touch with us through Twitter Direct Message, please click on this link here to contact us.