Why I cannot enter the date of birth? Kindly contact our Customer Service agent at Contact Us for assistance. Articles in this section Why I cannot enter the date of birth? How to update VIP Membership particulars? I have already have a web account. How do I link my VIP membership? How do I update my personal details for my VIP membership? Can I use my NRIC/FIN card instead of my VIP Membership Card? Why does my VIP membership card shows that it is invalid?