You may change your delivery address if your order status in this tracking link shows that it has not been packed, or if your order has not been fulfilled.
Contact us through our live chat for a more immediate response. Our Delivery Service friendly agents are available at the following hours:
Mon - Fri: 9am - 6pm (SGT)
Sat: 9am - 12pm (SGT)
Alternatively, you may call us at 1800-PETFOOD (1800-738 3663) or complete this form and we’ll get back to you within 3 working days or as soon as we can.