I haven't received my order. What should I do?

We're so sorry if you're experiencing this. You may check the order status via Track My Order by entering the order number (ORDERXXXXXX) which can be found via your order confirmation email.

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Alternatively, please contact us through our live chat for a more immediate response. Our Delivery Service friendly agents are available at the following hours:
Mon - Fri: 9am - 6pm (SGT)

Otherwise, you may complete this form and we’ll get back as soon as we can.

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