Contact us

Details

Live Chat Support

Can't find the answer you are looking for? Contact us through the Live Chat from our website's homepage (located at the bottom right window), and we will be able to assist you right away.

Customer Service/ General Enquiries Operating Hours:

• Monday to Friday: 9am to 10pm
• Saturday, Sunday & Public Holidays: 1:30pm to 10pm

Home Delivery Operating Hours:

• Monday to Sunday: 9am to 5:45pm

Pet Care Consultant Service Operating Hours:

• Mon - Thu: 1.30pm to 10pm
• Fri - Sun: 9am to 10pm

Submit Request

Do you still need any help? Fill up the Contact Form and we’ll get back to you as soon as we can.

Help Centre (FAQs Page)

With an extensive selection of local and international brands available. Pet Lovers Centre is currently Asia's one-stop leading pet store for all your needs. If you still need any help, please feel free to browse our friendly Help Centre for additional information about our products. 

Home Delivery Support

For any enquries with Home Delivery orders, you may reach us via this Contact Form to assist you. Alternatively, you may also click on Track My Order to retrieve the order details.

WhatsApp Business

If you prefer to message us via mobile communication, please feel free to drop us a text at +65 8875 4869 and we will reply to you as soon as we can! You can also scan this QR code to text us instantly!

LINE Official Account

We have recently launched the Pet Lovers Centre Line Official Account, come and chat with us for the latest information about our products and services! You can scan this QR code with LINE to add our LINE Official Account as a friend instantly!

Telegram Account

Have a question and prefer to message us via Telegram? Please feel free to drop us a text at our Telegram Account (Pet Lovers Centre) or scan the QR code to message us instantly!