Contact us – Pet Lovers Centre

We are here to help! Choose one of the options below and we'll guide you to the best solution.

Live Chat Support

Can't find the answer you are looking for? Contact us through the Live Chat from our homepage (located at the bottom right window), and we will be able to assist you right away.

Customer Service operating hours:
Mon to Fri: 9am - 6pm
Sat, Sun & Public Holiday: Closed

Pet Care Consultant Service operating hours:
Daily: 10am - 9pm

Submit Request

Do you still need any help? Fill up the Contact Form and we’ll get back to you as soon as we can.

Help Centre

With an extensive selection of local and international brands available. Pet Lovers Centre is currently Asia's one-stop leading pet store for all your needs. If you still need any help, please feel free to browse our friendly Help Centre for additional information about our products.

Home Delivery Support

For any enquiry with Home Delivery orders, you may reach us via this Contact Form to assist you. Alternatively, you may also click on Track My Order to retrieve the order details.

Operating hours:
Mon to Fri: 9am - 6pm
Sat: 9am - 12pm
Sun & Public Holiday: Closed

LINE Official Account

We have recently launched the Pet Lovers Centre Line Official Account, come and chat with us for the latest information about our products and services! You can scan this QR code below with LINE to add our LINE Official Account as a friend instantly!