If you have placed an order with Lazada, we would recommend you to raise the request via their platform directly. Pet Lovers Centre does not have the access to Lazada Order details and you may follow the steps below to help you with the Refund/Return request.
Alternatively, you may also wish to refer to the following articles for more information with Lazada.
- Lazada "Contact Us" page and "Live Chat Support"
- What is Lazada’s Return Policy?
- How do I return my order with Lazada?
- How do I return my item via PopStation?
Step 1: Click on ”View All Order” to search for your order
Step 2: Select the order that you wish to return
Step 3: Click on the “Return Request” button to initiate the request with Lazada