How do I enjoy Birthday benefits/discounts for online web order and home delivery? – Pet Lovers Centre

To ensure you are eligible for VIP membership birthday benefits/discount, please ensure you have successfully linked your membership card with the online web account.

You could refer to this page for more information about: I already have a web account. How do I link my VIP membership?

To update date of birth:

Please note that the date of birth has to be updated correctly on the VIP membership card account.
You may do so via the VIP Concierge app:

click onto your profile>name, under the personal details tab.

Birthday benefits/discounts: 15% off from regular items

Birthday month discounts are not restricted to the number of purchases on the same month as long as:

Purchases are above $35 for regular priced items (Discounted/promotional items are not applicable for further discount).
For Pet Lovers Centre @ The Pet Safari, Grooming services have to meet a minimum spend of $15.
For Pet Lovers Centre @ Animal Arts Academy, Grooming services have to meet a minimum spend of $50.

Please note that birthday benefits/discounts are mutually exclusive and the discount is not applicable for promotional items. If the item is eligible for membership or birthday discount, you would see the "VIP Member" and "VIP Birthday" prices on the product page directly.

For example, if the Fish 4 Dogs (Finest Salmon Complete 12kg) is already having a 20% discount currently - these are the examples of why there is no more further discount for birthday month.