How do I enjoy Birthday benefits/discounts for online web order and home delivery?
To ensure you are eligible for VIP membership birthday benefits/discount, please ensure you have successfully linked your membership card with the online web account.
You could refer to this page for more information about: I already have a web account. How do I link my VIP membership?
To update date of birth:
Please note that the date of birth has to be updated correctly on the VIP membership card account.
You may do so via the VIP Concierge app:
You may do so via the VIP Concierge app:
- click onto your profile>name, under the personal details tab.
Birthday benefits/discounts: 15% off from regular items
Birthday month discounts are not restricted to the number of purchases on the same month as long as:
- Purchases are above $35 for regular priced items (Discounted/promotional items are not applicable for further discount).
- For Pet Lovers Centre @ The Pet Safari, Grooming services have to meet a minimum spend of $15.
- For Pet Lovers Centre @ Animal Arts Academy, Grooming services have to meet a minimum spend of $50.
For example, if the Fish 4 Dogs (Finest Salmon Complete 12kg) is already having a 20% discount currently - these are the examples of why there is no more further discount for birthday month.
Discounted price will be reflected on the individual product on your check out page.
