Can I still collect my Click & Collect order if I had deleted the email, or forgotten to bring the printed copy of the email?

Yes, you may retrieve the QR code from the Track Orders page by keying your email address and order number.

In an event where the email for collection has been deleted, or you had forgotten to bring the physical print out of ‘delivered’ email.

Step 1: Select Track Orders on the home page of


Step 2: Key in email address and Order no. in the required fields.


Step 3: Present the QR code on the Track Order page for collection at your selected store.


Was this article helpful?
0 out of 0 found this helpful

Articles in this section

Submit Request
Please complete this form and we’ll get back to you as soon as we can.
Find us on WhatsApp
If you prefer to message us via mobile communication, please feel free to drop us a text at +65 8875 4869!
Our helpline hours:
9:00am - 10:00pm Daily