Can I refund my purchase?

Please visit this page for more information about our exchange policy: 

  • Pet Lovers Centre reserves the right to collect, and the Customer shall be obliged to return, a Product that was not part of the Customer's order which is delivered to the Customer by mistake.
  • Pet Lovers Centre shall not be further liable for any damage loss or inconvenience of any form suffered whatsoever arising from any discrepancy.
  • Marked-Down Sales Products and Frozen Food are not eligible for Return & Exchange. 


Was this article helpful?
4 out of 11 found this helpful

Articles in this section

Submit Request
Please complete this form and we’ll get back to you as soon as we can.
Find us on WhatsApp
If you prefer to message us via mobile communication, please feel free to drop us a text at +65 8875 4869!
Our helpline hours:
9:00am - 10:00pm Daily