PLC Help Centre

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Customer Service

For customer service inquiries, please contact us through the available touchpoints.

Our operating hours are from 9:30am to 9:30pm on Mondays through Fridays, and from 12pm to 8pm on Weekends and Public Holidays.

If you are enquiring about a business collaboration related to retail products or brand partnerships, please submit the Request Form. All submissions are subject to our review process, which may take approximately 2 to 4 weeks. Due to the high volume received, only shortlisted partners will be contacted.

Home Delivery

Please visit the Track My Order or Order Enquiry Form for assistance.

Our operating hours are from 8:00am to 4:00pm, Monday through Friday, and from 9:30am to 12:30pm on Saturdays. Please note that we are closed on public holidays.

For more information on our Store Location, Operating Hours, and Contact Details, please refer to this page. Please note that we only accept cash payments 20 minutes before our closing time or later.
For information about our NTUC Fairprice Express Store, please refer to Where are your stores located at NTUC Fairprice? Please note that VIP Membership privileges do not apply for Pet Lovers Centre Express stores.
The PLC group is headquartered in Singapore.
A household name today, PLC has been and continues to delight pet owners and pets alike ever since it was founded in 1973. That's because shopping at PLC is all about value and offers that just keep getting better and better. And that's on top of the widest and freshest range of products you can ever find. With prompt, friendly and helpful service to boot. As a matter of fact, it's a shopping experience that's nothing short of award-winning.
If you are enquiring about a business collaboration related to retail products or brand partnerships, please fill-up the online enquiry via Contact Us, or you may get in touch with us through our address and contacts at:
Pet Lovers Centre Pte Ltd
International HQ 7 Toh Tuck Link,
Singapore 596227
Tel: +65-67439260
Please note that all collaboration enquiries are subject to our review, which may take approximately 2 to 4 weeks. Due to the high volume of submissions, only shortlisted partners will be contacted.