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Get The Support You Need In the Way You Prefer
Customer Service Home Delivery Please contact us via our touchpoints provided above or submit your request through the Request Form.
Our operating hours are from 9:30am to 9:30pm on Mondays through Fridays, and from 12:30pm to 9:30pm on Weekends and Public Holidays.
Please visit the Track My Order or Order Enquiry Form for assistance.
Our operating hours are from 8:00am to 4:00pm, Monday through Friday, and from 9:30am to 12:30pm on Saturdays. Please note that we are closed on public holidays.
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We have recently been alerted to scams across multiple social media platforms such as Facebook, Telegram, WhatsApp and TikTok, where scammers have been impersonating Pet Lovers Centre(PLC) to promote fake campaigns or the unauthorised sale of live animals.
To safeguard against these scams, please do not click on any suspicious links, as they might contain viruses or malware. For accurate information on our promotions and campaigns, always refer to our official page or channels.
How to Protect Yourself:
- Be Vigilant for Impersonation: Look out for cases where scammers pretend to work for Pet Lovers Centre.
- Avoid Unrealistic Deals: Beware of deals that appear too good to be true.
- Don’t Engage with Suspicious Messages: Do not click on any links or download content from emails or text messages from unknown sources. Delete those messages immediately.
- Verify with Us: When in doubt, please contact the Customer Service Team.
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For more information on our Store Location, Operating Hours, and Contact Details, please refer to this page. Please note that we only accept cash payments 20 minutes before our closing time or later.
For information about our NTUC Fairprice Express Store, please refer to Where are your stores located at NTUC Fairprice? Please note that VIP Membership privileges do not apply for Pet Lovers Centre Express stores.
For Far East Flora HQ PLC store, please note that only guide dogs will be allowed in the building. Alternatively, please refer to this article for more information: Can we bring our pets along to Far East Flora HQ PLC store?