What should I do when I apply a new VIP membership card from Pet Lovers Centre store?
How do I sign up/renew my membership with Pet Lovers Centre?
How to update VIP Membership particulars?
I am a VIP member. Why can't I log in to my account?
I have already have a web account. How do I link my VIP membership?
How do I enjoy VIP discount & earn loyalty points when I shop online?
I did not receive an email with my activation link. What should I do?
What do I enjoy with an online account?
I can't log in to my account. What should I do?
How do I update my email address for my web account?
I already have a web account. How do I link my VIP membership?
How do I make a reorder of my past purchases quickly?
Facebook Live orders
Home Delivery Phone Support
Do you have a morning delivery slot?
I received an 'Application Error' message when I checkout. Is my order captured?
Do you offer Same Day delivery?
Do you accept Cash On Delivery (COD)?
How can I know the availability of Rabbits, Hamster, Fishes and Guinea Pig at the store?
Covid-19 related FAQs
How can I provide feedback about a product / service?
Food Safety & Storage
How do I shop online?