Help Centre Category

Online Account

• Where do I log into my web account?
• What do I enjoy with an online/web account?

Payment

• How can I make payment online?
• My credit card details are not accepted. What’s wrong?

VIP Membership

• How long does it take for points to be credited to my account after making a purchase?
• What is the membership app?

Order & Delivery

• How do I get a quotation pricing for the items I want to purchase?
• Home Delivery Support
• How can I select my items to be repacked?
• Why am I receiving a Reorder Reminder?

General Enquiries

• Pet Bonus Form
• Do you sell gift card or gift voucher?
• Where are your stores located at NTUC Fairprice?
• Do you carry the full range at Pet Lovers Centre Express?

Tips and Trivia

• Pet Taxi Services in Singapore
• Guide to Pet Insurance in Singapore
• Pet Lovers Centre Pets Magazine