Help Centre Category
VIP membership
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It is my birthday month and do I enjoy special discount for my purchases?
What is the expiry date of my redemption voucher and its Terms and Conditions?
How do I redeem my VIP Membership loyalty points?
I did not receive OTP to activate VIP Membership Card
I did not receive OTP. What should I do?
What is OTP Code?
Online Account
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I did not receive an email with my activation link. What should I do?
What do I enjoy with an online/web account?
I can't log in to my web/online order account. What should I do?
How do I update my email address for my web account?
How do I link VIP Membership to Web Order Account?
How do I register for a web/online order account?
Payment
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How can I make payment online?
How do I pay with Google Pay?
How to save/remove credit cards in online web account?
My credit card details are not accepted. What’s wrong?
Does Pet Lovers Centre store my credit card details when I make a purchase?
How secure is my payment details?
Order & Delivery
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Can I order through phone?
How to clear the shopping cart?
How do I delete items from my cart?
Do you sell pet name tag?
Can I deliver to overseas?
Do you sell diarrhea medication?
General Enquiries
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Introducing Pet Care Telehealth Consultation Service from PLC
Introducing Pet Care Consultant (PCC)
Store Location, Operating Hours and Contact Details
How do I book a Pet Grooming Appointment online?
Contact us
Do you sell this brand or product? And what are the brands that our customers love?
Tips and Trivia
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Pet Lovers Centre Pets Magazine
Guide & Tips: How to Clean a Fish Tank
Is My Cat's Snoring Normal?
How to Stop Dogs from Barking at Night
Guide & Tips: How to Bath Your Cat
Vet Advice: Can Dogs Eat Rib Bones?