Help Centre Category

Online Account

• Where do I log into my web account?
• What do I enjoy with an online/web account?

Payment

• How can I make payment online?
• My credit card details are not accepted. What’s wrong?

VIP Membership

• How long does it take for points to be credited to my account after making a purchase?

Order & Delivery

• Wholesale Discounts and Bulk Orders
• Why is my delivery late?
• How do I get a quotation pricing for the items I want to purchase?
• Home Delivery Support
• How can I select my items to be repacked?
• Why am I receiving a Reorder Reminder?

General Enquiries

• Store Location, Operating Hours and Contact Details

Tips and Trivia

• Pet Transport & Taxi Services
• Guide to Pet Insurance in Singapore
• Pet Lovers Centre Pets Magazine