My credit card details are not accepted. What’s wrong?

Please check with your bank or financial institution to rule out errors on their behalf. If problems continue to persist, you can call 1800-PETFOOD (1800 738 3663) or +6567978801 from overseas to place an order directly.

You may also contact us here, and we will get back to you as soon as possible.

Our operating hours are from 8:00am to 4:00pm, Monday through Friday, and from 9:30am to 12:30pm on Saturdays. Please note that we are closed on public holidays

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