Home Delivery Support

For any enquiries with Home Delivery orders, you may contact us via Contact Form.

Operating hours:

  • Monday to Friday: 9:30 AM to 5:30 PM
  • Saturday, Sunday & Public Holidays: Closed

What happens if I'm not at home (or at the address I provided) to receive the delivery?

  • If nobody is present to receive the items at the stipulated address, the courier partner will give you a call to reschedule a time to re-deliver at your convenience.

Why did my order take longer than the stipulated timing?

  • We do not best to ensure every order gets delivered as planned. However, there are factors that may cause delivery delays from our courier partners. We seek your understanding in this matter and you can rest assure that we seek to minimise such delays. Please note that we are not held liable for any delay in the delivery that is not within our control. 

If you wish to track your recent order status, please click on Track My Order to retrieve the order details. 


For Lazada and Shopee related order inquiries, please refer to the link below:

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