For any enquiries with Home Delivery orders, you may contact us via Contact Form.
Our operating hours are from 8:00am to 4:00pm, Monday through Friday, and from 9:30am to 12:30pm on Saturdays. Please note that we are closed on public holidays.
What happens if I'm not at home (or at the address I provided) to receive the delivery?
- If nobody is present to receive the items at the stipulated address, the courier partner will give you a call to reschedule a time to re-deliver at your convenience.
Why is my delivery late?
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The selected delivery date and time that you have chosen serve as an indication of your preferred delivery timing. We make every effort to adhere to your preferred timing, but on rare occasions, the timing may need to be adjusted/delayed due to external factors such as weather conditions or traffic constraints. Please be aware that we cannot be held responsible for any delivery delays that are beyond our control.
If you wish to track your recent order status, please click on Track My Order to retrieve the order details.
For Lazada and Shopee related order inquiries, please refer to the link below: