For further details regarding the ITI Product, kindly visit the following link: https://www.petloverscentre.com/iti
How can I keep the pet food fresh after opening?
- After opening, tightly reseal the packaging and store the treats in a cool, dry place away from direct sunlight. This helps preserve their freshness.
- For storage, each pouch should be used or refrigerated within 10 days of opening.
- For more detailed information on food safety and storage, refer to our Food Safety Storage FAQ.
- Alternatively, you can visit https://www.itipet.com/ for additional information.
Why is there a white residue on the pet food?
- The white residue is a harmless byproduct of the wicking process. It's not mold and doesn't affect the treats' safety or quality.
- Our pet food has undergo rigorous quality control to ensure they meet our standards before reaching customers.
What is the wicking process in ITI pet food?
- The wicking process involves incorporating moisture-absorbing agents into the packaging of the pet food.
- These process also draw moisture away from the food, keeping them fresh and preventing sogginess or staleness over time.
- The wicking process may result in pet food feeling slightly dry or powdery.
- Please note this texture difference is natural due to moisture-absorbing agents in the packaging and doesn't affect taste or quality. (Refer to attached photo below)