VIP Membership benefits and privileges.

Please refer to this page for more information: 

How to apply for or renew my VIP membership?

  • Purchase a VIP Card at any Pet Lovers Centre or The Pet Safari store.
  • Activate your VIP card on our website.
  • Follow the on-screen instructions, enter VIP Card number, registration code, and mobile number.
  • Enter your One-Time PIN (OTP) sent to your mobile phone via SMS.
  • Complete the VIP Card activation by filling in your personal particulars and click “submit”.

Membership Fee

  • Sign up online to enjoy 1-Year Membership Benefits at only $7. No physical cards will be issued for online sign-ups.
  • Physical cards will only be issued for in-store sign-ups at any Pet Lovers Centre or The Pet Safari stores.
  • A $1 surcharge will be applied to the membership fee for the issuance of the physical card in-store.

How to check my Loyalty Points? 
You can check your Loyalty Points via

  • Website – click here to check
  • SMS* – Text BALANCE to 9117 9609
  • *One (1) Loyalty Point will be deducted for each SMS reply from Pet Lovers Centre’s SMS system. 

What can I redeem my Loyalty Points for?

  • Loyalty Points can be redeemed for (1) Redemption and/or (2) Brand vouchers which are valid for use at Pet Lovers Centre or The Pet Safari stores.
  • Please note that Loyalty Points redemption is not applicable for home delivery, veterinary services, pet tags, grooming services and US Doggie Bakery products.

How can I redeem my Loyalty Points?

VIP Membership Terms & Conditions

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